Palm Desert Computer Business

Installation and IT services are necessary for commercial enterprises. There are a few areas to consider with the installation and configuration of commercial computer systems. Most notably, this includes what to look for in a computer consultant, and what to look out for concerning the security of computer systems. Important points covered in this article include information on what commercial installations/commercial IT services encompass, an overview on the configuration of a firewall, and useful insights for what to look for in protection plan coverage.

Commercial Installation / Commercial IT Services

Commercial Installation and IT Services
Commercial installation refers to the setup and configuration of computers in a business or enterprise. Commercial IT services, too, encompass IT service/consulting for a business or enterprise. When pursuing installation or IT service, there are a few things to keep in mind, and this holds true whether the enterprise is planning on the installation themselves, or they seek professional services.

Commercial installation involves setting up and configuring both hardware and software. This can and does include the physical infrastructure, such as desktop workstations, physical networking servers, printing stations, and laptops which can be used for a variety of reasons.

Typically, a system database that is composed of laptops will be used for quickly accessing and configuring tasks that fall under the realm of IT functions and IT Engineer work. Examples of quick access and configuration duties can include accessing the business software to configure a network, monitor network activity, or modify system parameters.

The network installation will also include network switches, routers, wireless access points (APs), and other components where applicable, such as a DMZ (Demilitarized Zone). DMZs are particularly useful inclusions for a commercial network for an enterprise because of the security benefit. A DMZ hosts an entity’s servers where they are publicly accessible, though the servers are divided, or protected from internal access. The reason for this is because traffic may not communicate directly with the internal network, but the traffic can communicate with the public internet (GeeksforGeeks, 2022). Commercial installation is not only important, it is important for assuring proper connectivity, usage ability, and security of systems.

Commercial IT Services

Commercial IT services include the software-related side of the overall commercial technological enterprise. Common services include technical support, the maintenance and configuration of the network, and software recovery practices, to name a few examples. Company IT assistance will include things like network optimization (for example, reducing or mitigating network throttling), network software and business software updates and troubleshooting, and/or data backup. The specific services needed for an enterprise will vary based on the context-specific needs and requirements.

When seeking Palm Desert computer business assistance, the focus should be on addressing the needs and processes of the company. This includes the company’s hardware, software, and network needs so that the business operations are not impeded.

Network and Firewall Services

Network and firewall services are a crucial cornerstone of the business infrastructure. In general, when looking for network and firewall IT help, areas include designing the network type (i.e., LAN, WAN, WLAN, and SAN), configuration setup, as well as the management of the network. The purpose with network and firewall services is to make sure there is ongoing and optimal connectivity, and that the network is secured. For the enterprise, security is absolutely paramount for protecting consumer payment information, payment processor details, business credentials, and other sensitive internal data.

IT Support

IT Support places their focus on all things technology, including hardware, software, and network related functions and systems. The focus for IT is to oversee the operations of the internal (i.e., intranet) and externally-connected systems, such as the company’s website to confirm that everything is running smoothly. Generally, a company will hire an on-site IT person, though, there are also times when the company might consult with outside support.

Common day-to-day functions for IT Support comprise running diagnostics on systems to determine their resource usage, such as storage use, network activity, and/or CPU usage. Based on the resource usage of the company’s systems, there may be a need to troubleshoot why a particular program or network protocol, for example, is running slow, and likewise, how the issue can be addressed.

Other areas of importance for the IT tech include duties like installing safeguards for the company website, such as for protecting against a DDoS attack, or setting up a cloud server for uploading of internal data as a backup and continuity of operations plan. Additional tasks that the IT Support might be responsible for include working directly with a team of website engineers regarding the setup and configuration of sales/web hosting platforms like Shopify or WordPress. In short, the IT’s support representative job is absolutely crucial for the ongoing operations and security of the company’s computer systems and databases.

Protection Plans

Protection plans for the commercial organization are otherwise referred to as business insurance, and this can take many forms. The company might have professional and/or cyber liability insurance. This can include protection against liabilities that may arise because of accidental errors concerning customer data, or data theft and corruption of internal systems. Liabilities are of particular concern if the company works directly with customers and manages their databases and/or data.

The purpose of protection plans is to aid in the restoration of the damages caused either by an internal error by an employee, or by an outside threat. As protection plans can vary, regarding their purpose and what they cover, it is important that the commercial organization is aware of the fine print insofar as the protection plan scope itself. The plan holder does have a duty, in that they are responsible for mitigating damages and threats to systems and databases. If the plan holder is complacent, and proactive steps are not taken within the scope of control that one has, this is contributory negligence. Due to this, the protection plan might not cover damages, or might only partially cover damages.

Am I Covered Under Warranty?

Warranties are similar to protection plans. A warranty is used to replace or repair computer hardware, software, databases, networks, or other relevant domains for the commercial organization. As an example, if an organization purchased a set of computer systems for their internal intranet network, and the hardware in those systems were found to be faulty, the warranty would replace them. A warranty is not always included for systems and database purchases, and therefore, the commercial organization must be mindful of careful documentation of their warranty information in case they must ever use this coverage in the future.

At Desert Computer Agents, we have Agents on staff that are CompTIA A+ and Network+ certified for all your computer repair needs, and this includes physical repairs! We are capable of replacing affected hardware components of your computer if they are beyond repair so that we can get you back up and running. Just give us a call at (760) 760-4096.

Sources

GeeksforGeeks. (2022, November 30). What is a DMZ network in CCNA? GeeksforGeeks. Retrieved March 3, 2023, from https://www.geeksforgeeks.org/what-is-a-dmz-network-in-ccna/

Microsoft Learn. (2022, June 30). Recommendation to ensure the windows firewall service is started and configured for auto-start. Microsoft Learn. Retrieved January 28, 2023, from https://learn.microsoft.com/en-us/services-hub/health/remediation-steps-ad/ensure-the-windows-firewall-service-is-started-and-configured-for-auto-start

Microsoft Store. (2023). Protection plans and accidental damage coverage. Microsoft Store. Retrieved January 28, 2023, from https://www.microsoft.com/en-us/store/collections/ProtectionPlansandAccidentalDamageCoverage

Microsoft Support. (2023a). Firewall & network protection in Windows Security. Microsoft Support. Retrieved January 28, 2023, from https://support.microsoft.com/en-us/windows/firewall-network-protection-in-windows-security-aef9838b-d081-fd75-3b1b-e5fa794c003b

Microsoft Support. (2023b). Hardware warranty and services. Microsoft Support. Retrieved January 28, 2023, from https://support.microsoft.com/en-us/warranty

Scarfone, K., & Hoffman, P. (2009). Guidelines on firewalls and firewall policy recommendations of the National Institute of Standards and Technology. National Institute of Standards and Technology. Retrieved March 3, 2023, from https://www.govinfo.gov/content/pkg/GOVPUB-C13-f52fdee3827e2f5d903fa8b4b66d4855/pdf/GOVPUB-C13-f52fdee3827e2f5d903fa8b4b66d4855.pdf.